Job Summary:

The Audiologist is responsible for assessing, diagnosing, and managing patients with hearing and balance disorders. The role involves conducting diagnostic tests, fitting and programming hearing devices, and providing rehabilitation and counseling to patients in line with UAE healthcare regulations and clinical standards.

Key Responsibilities:

Patient Assessment & Diagnosis

• Conduct comprehensive hearing and balance assessments using audiological equipment.
• Perform diagnostic tests such as pure tone audiometry, tympanometry, speech audiometry, and OAE/ABR testing.
• Evaluate and diagnose hearing loss and vestibular disorders.

Treatment & Rehabilitation

• Develop individualized treatment and rehabilitation plans.
• Fit, program, and adjust hearing aids and assistive listening devices.
• Provide auditory rehabilitation and counseling to patients and families.
• Monitor patient progress and modify treatment plans as required.

Clinical Procedures

• Conduct newborn hearing screening programs where applicable.
• Assist in cochlear implant evaluations and follow-ups.
• Perform ear impression procedures for custom hearing devices.

Patient Education & Counseling

• Educate patients on hearing loss, treatment options, and device usage.
• Provide counseling on communication strategies and hearing conservation.
• Support patients with long-term hearing management plans.

Documentation & Compliance

• Maintain accurate patient records and reports in EMR systems.
• Ensure compliance with DHA / DOH / MOH regulations and facility policies.
• Participate in audits and quality improvement initiatives.

Equipment & Safety

• Ensure proper calibration and maintenance of audiology equipment.
• Follow infection control and safety protocols in clinical procedures.

Qualifications:

Education:

• Bachelor’s or Master’s Degree in Audiology or a related field (preferred: Master’s or Au.D).

License:

• Valid UAE License or Eligibility Letter (DHA / DOH / MOH) as an Audiologist.

Certifications (Preferred):

• Certification in Audiology or Hearing Aid Dispensing
• Experience with cochlear implant mapping is an advantage

Experience:

• Minimum 6–10 years of experience in audiology practice.
• Experience in hospital, clinic, or hearing center preferred.
• Experience with advanced audiological tests and hearing device fitting.

Required Skills:

• Strong knowledge of audiological assessment and diagnostics
• Expertise in hearing aid fitting and programming
• Familiarity with audiology equipment and software
• Strong communication and patient counseling skills
• Attention to detail and analytical ability

Working Conditions:

• Clinic or hospital-based role
• Standard working hours (may vary based on facility)

Key Competencies:

• Patient-centered care
• Clinical expertise
• Attention to detail
• Communication and counseling
• Problem-solving skills

Preferred Attributes:

• Experience in UAE healthcare system
• Familiarity with EMR systems
• Multilingual communication skills; Arabic is an advantage

Job Summary:

The Infection Control Nurse is responsible for the prevention, surveillance, and control of healthcare-associated infections (HAIs) within the facility. The role ensures compliance with UAE regulatory requirements and international infection prevention standards while promoting a culture of patient safety and quality care.

Key Responsibilities:

Infection Prevention & Control

• Develop, implement, and monitor infection prevention and control (IPC) programs.
• Ensure compliance with DHA / DOH / MOH, WHO, and CDC guidelines.
• Establish and update infection control policies and procedures.
• Monitor adherence to hand hygiene, PPE usage, and sterilization protocols.

Surveillance & Reporting

• Conduct ongoing surveillance of healthcare-associated infections (HAIs).
• Track infection rates and analyze trends.
• Report findings to management and regulatory bodies as required.
• Investigate outbreaks and implement corrective action plans.

Audit & Compliance

• Perform regular infection control audits (clinical areas, equipment, processes).
• Identify gaps and recommend improvements.
• Ensure readiness for accreditation (JCI, ISO, etc.) and inspections.

Staff Training & Education

• Conduct training sessions on infection control practices and protocols.
• Educate healthcare staff on proper hygiene, sterilization, and safety measures.
• Promote awareness campaigns for infection prevention.

Risk Management

• Participate in risk assessments related to infection control.
• Investigate incidents and perform Root Cause Analysis (RCA).
• Implement preventive measures to reduce infection risks.

Collaboration & Coordination

• Work closely with clinical teams, housekeeping, and facility management.
• Collaborate with quality and patient safety departments.
• Participate in infection control committees and multidisciplinary meetings.

Documentation & Compliance

• Maintain accurate records of infection control activities and reports.
• Ensure documentation meets regulatory and accreditation standards.
• Support policy development and updates.

Qualifications:

Education:

• Bachelor’s Degree in Nursing (BSc Nursing) or equivalent.
• Postgraduate qualification in Infection Control or Public Health is an advantage.

License:

• Valid UAE Nursing License or Eligibility (DHA / DOH / MOH).

Certifications (Preferred):

• Certification in Infection Control (CIC) or equivalent
• Training in infection prevention (WHO / CDC programs)

Experience:

• Minimum 3–5 years of nursing experience.
• At least 1–2 years of experience in infection control role preferred.
• Experience in hospital or acute healthcare setting is required.

Required Skills:

• Strong knowledge of infection control principles and practices
• Familiarity with UAE healthcare regulations and international standards
• Data analysis and reporting skills
• Auditing and compliance monitoring
• Strong communication and training skills
• Attention to detail and problem-solving abilities

Working Conditions:

• Primarily day shift with availability for emergencies or outbreaks
• Hospital or healthcare facility environment

Key Competencies:

• Infection Prevention Expertise
• Patient Safety Focus
• Attention to Detail
• Analytical Thinking
• Communication & Training

Preferred Attributes:

• Experience in UAE healthcare system
• Familiarity with EMR systems
• Multilingual communication skills (Arabic is an advantage)

Job Summary:

The Dental Assistant supports dentists and dental hygienists in delivering high-quality oral healthcare services. The role involves assisting during procedures, preparing treatment rooms, maintaining infection control standards, and ensuring a smooth patient experience in compliance with UAE healthcare regulations.

Key Responsibilities:

Clinical Support

• Assist dentists during dental procedures such as examinations, fillings, extractions, and surgeries.
• Prepare and sterilize dental instruments and equipment.
• Ensure treatment rooms are set up and ready for procedures.
• Perform chairside assistance including suction, instrument handling, and patient preparation.

Patient Care

• Welcome and prepare patients for treatment.
• Explain procedures and post-treatment care instructions to patients.
• Ensure patient comfort and maintain a calm environment.
• Monitor patients during procedures and report any concerns.

Infection Control & Safety

• Follow strict infection control and sterilization protocols.
• Maintain cleanliness of clinical areas in line with DHA / DOH / MOH standards.
• Ensure proper disposal of medical waste.

Administrative Support

• Maintain accurate patient records and documentation.
• Schedule appointments and coordinate with reception as needed.
• Manage dental supplies and inventory levels.

Equipment Handling

• Operate dental equipment such as X-ray machines (if licensed).
• Ensure proper maintenance and functionality of dental tools and equipment.

Qualifications:

Education:

• Diploma or Degree in Dental Assisting or Nursing.

License:

• Valid UAE License or Eligibility Letter (DHA / DOH / MOH) as a Dental Assistant or Registered Nurse working in dental settings.

Experience:

• Minimum 1–3 years of experience in a dental clinic or hospital.
• Experience in chairside assistance and dental procedures preferred.

Required Skills:

• Knowledge of dental procedures and terminology
• Strong infection control practices
• Good communication and patient-handling skills
• Attention to detail and organization
• Ability to work in a fast-paced clinical environment

Working Conditions:

• Clinic-based role
• Standard or rotational working hours depending on clinic operations

Key Competencies:

• Patient care and empathy
• Teamwork and collaboration
• Attention to detail
• Time management
• Professional ethics

Preferred Attributes:

• Experience in UAE dental clinics
• Familiarity with dental software systems
• Multilingual skills (Arabic is an advantage)

Job Summary:

The Quality Manager is responsible for leading and implementing quality management and patient safety initiatives across the organization. This role ensures compliance with UAE regulatory requirements (DHA / DOH / MOH) and international accreditation standards (JCI, ISO), while driving continuous quality improvement, enhancing patient outcomes, and strengthening clinical governance.

Key Responsibilities:

Quality Management & Compliance

• Develop, implement, and maintain the Quality Management System (QMS).
• Ensure compliance with UAE healthcare regulations and accreditation standards (DHA / DOH / MOH, JCI, ISO, etc.).
• Lead accreditation preparation, surveys, and regulatory inspections.
• Monitor and report key performance indicators (KPIs) related to quality and patient safety.

Patient Safety & Risk Management

• Promote a culture of patient safety across all departments.
• Oversee incident reporting systems, Root Cause Analysis (RCA), and corrective actions.
• Monitor adverse events, near misses, and clinical risks.
• Develop and implement risk mitigation strategies.

Quality Improvement Initiatives

• Lead Continuous Quality Improvement (CQI) projects.
• Analyze clinical and operational data to identify improvement opportunities.
• Develop, implement, and review policies and procedures aligned with best practices.
• Conduct internal audits and ensure compliance with established standards.

Training & Development

• Conduct training programs on quality standards, compliance, and patient safety.
• Support departments in achieving quality and accreditation goals.
• Promote awareness of continuous improvement practices across the organization.

Documentation & Reporting

• Maintain accurate documentation of audits, compliance records, and quality initiatives.
• Prepare reports for senior management and regulatory authorities.
• Ensure proper document control and regulatory documentation standards.

Leadership & Coordination

• Lead multidisciplinary quality committees and meetings.
• Collaborate with clinical, administrative, and operational teams.
• Act as the main liaison with regulatory bodies and accreditation organizations.

Qualifications:

Education:

• Bachelor’s Degree in Nursing, Healthcare Administration, Public Health, or a related field.
• Master’s Degree preferred (MBA, Healthcare Management, or Quality Management).

Nationality Requirement:

• This position is open to UAE Nationals only, in line with Emiratization initiatives.
• A valid Family Book (Khulasat Al Qaid) is required as proof of nationality.

Certifications (Preferred):

• Certified Professional in Healthcare Quality (CPHQ)
• Lean Six Sigma (Green Belt / Black Belt)
• ISO / JCI Internal or Lead Auditor

Experience:

• Minimum 5–8 years of experience in healthcare quality management.
• Experience within hospitals or large healthcare organizations is required.
• Proven experience in accreditation processes (JCI, ISO, or equivalent).

Required Skills:

• Strong knowledge of UAE healthcare regulations and international standards
• Expertise in quality assurance, auditing, and patient safety
• Data analysis and performance improvement skills
• Strong leadership and stakeholder management
• Excellent problem-solving and decision-making abilities

Working Conditions:

• Standard working hours with flexibility during audits and accreditation periods
• High-responsibility role requiring attention to detail and compliance focus

Key Competencies:

• Quality & Patient Safety Focus
• Analytical Thinking
• Leadership & Influence
• Continuous Improvement
• Regulatory Compliance

Preferred Attributes:

• Experience in the UAE healthcare sector
• Familiarity with EMR systems (Cerner, Epic, etc.)
• Strong communication skills in Arabic and English

Job Summary:

The Emergency Room (ER) Nurse provides immediate and high-quality nursing care to patients presenting with acute illnesses, trauma, or life-threatening conditions. The role requires rapid assessment, prioritization, and intervention to stabilize patients, working collaboratively within a multidisciplinary healthcare team.

Key Responsibilities:

Patient Care & Clinical Duties

• Perform rapid triage and assess patients based on severity of condition.
• Provide immediate nursing care in emergency situations, including trauma, cardiac arrest, and critical illnesses.
• Administer medications, IV fluids, and emergency treatments as prescribed.
• Monitor patient vital signs and clinical status continuously.
• Assist physicians during emergency procedures (e.g., intubation, resuscitation, wound care).
• Handle trauma cases, fractures, burns, and acute medical conditions.
• Prepare patients for diagnostic procedures and surgeries.

Emergency Response

• Respond promptly to emergency codes (Code Blue, trauma calls).
• Perform CPR and advanced life support interventions.
• Ensure readiness of emergency equipment and crash carts.

Documentation & Compliance

• Accurately document patient conditions, care provided, and outcomes.
• Maintain patient records in line with hospital policies and UAE healthcare regulations.
• Ensure compliance with DHA / DOH / MOH standards and infection control protocols.

Coordination & Communication

• Collaborate with physicians, paramedics, and other healthcare professionals.
• Communicate effectively with patients and their families during stressful situations.
• Provide discharge instructions and patient education.

Quality & Safety

• Follow safety protocols and infection control measures.
• Participate in quality improvement initiatives.
• Report incidents and adverse events appropriately.

Qualifications:

Education:

• Bachelor’s Degree in Nursing (BSc Nursing) or equivalent.

License:

• Valid UAE License or eligibility (DHA / DOH / MOH).
• Basic Life Support (BLS) certification – mandatory.
• Advanced Cardiac Life Support (ACLS) certification – required.
• PALS (Pediatric Advanced Life Support) – preferred.

Experience:

• Minimum 2–3 years of experience in Emergency / Critical Care setting.
• Experience in trauma handling and acute care preferred.

Required Skills:

• Strong clinical assessment and triage skills.
• Ability to work under pressure in fast-paced environments.
• Critical thinking and quick decision-making.
• Excellent communication and teamwork.
• Knowledge of emergency protocols and equipment.

Working Conditions:

• Rotational shifts (day/night/weekends/holidays).
• High-stress, fast-paced environment.
• On-call duties may be required.

Key Competencies:

• Patient-centered care
• Attention to detail
• Emotional resilience
• Crisis management
• Multitasking ability